Links to news stories, blogs and other web sites documenting United Airlines customer service failures.
- United last in on-time performance for July 2012 (chicagotribune.com)
- United Breaks Guitars (Wikipedia)
- United Airlines Killed Our Golden Retriever, Bea (Blog)
- Parents: United Airlines lost my 10-year-old girl (FoxNews.com)
- I Beat United Airlines (Blog)
Also, check out Untied.com (note the spelling) for other examples of United’s escapades.